What kind of Social Media User is your company?

Posted on Mon, November 04, 2013 in Digital Marketing, by Alum

At GRAYBOX we’ve been working out our social media strategy. As our company grows and we bring in new people with new ideas, we’re slowly working out a consistent strategy that our whole team engages in.

While utilizing different tools and experimenting, I came across tweetlevel and a helpful list of the different kinds of twitter users they have identified. It has helped us decide what kind of social media users we are, and what kind of user we want to be. Take a look, I think it is helpful.

Idea Starters – this small collective of people are the creative brains behind many of the thoughts and ideas that other people talk about. Even though they may not necessarily have a large audience themselves, their insightful opinions often flow and are repeated throughout conversations long after they have left. They are typically well connected to other idea starters (where they collaborate on thoughts) and amplifiers (who they often rely upon to spread their views). Idea starters tend to be well connected to curators and amplifiers.

Amplifiers – these people frequently have a large audience and following. Their expertise may be deep but often they rely upon other contacts to provide opinion to which they then let their readership know about. They often have professional or commercial motivations such as journalists or analysts but are also more often than not self-created experts and avid sharers of information. Their advantage and their burden is their huge number of followers they need to keep satisfied. This behaviour ensures that they need to receive pre-packaged content that they can easily repost, retweet or repurpose so that their audience does not diminish. Amplifiers are frequently well connected to idea starters as the source of their content.

Curators – this group though having a far smaller audience are perhaps one of the most influential groups. Long after the idea starter and amplifier have left a conversation, it is the curator that maintains discussion. This niche expert collates information about a specific topic and is frequently sought after for advice about this specific area. They often take part in discussions with idea starters and are avid readers of topic-specific amplifiers.

Commentators – these people individually have little influence. Their behaviour often resembles little more than adding a comment without contributing greatly to the conversation. Their influence should not be ignored but should instead be viewed as a collective to measure the trend of opinion around a subject. An interesting factor is that this group are often self-moderating - when negative comments are posted often these contributors will often intervene to correct inaccuracies or a unfounded negative views.

Viewers - In the conversation this invisible group who we call viewers don’t leave a foot print except through Google. Indeed it is through Google, and the impact of viewers on search results, that these other groups become influential and evolve their role within a conversation. Authority rests with the search patterns of those who simply observe in a democratic world.

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