Holiday Code Freeze & Preparing Your Site for Black Friday - Cyber Monday

Posted on Thu, October 26, 2017 in Web Development, Business Operations, eCommerce, Magento, Shopify by David Hughes

As ecommerce retailers are preparing for Black Friday and Cyber Monday (BFCM) it's considered best practice to have a holiday code freeze. What are the special website considerations tied to Black Friday Cyber Monday?

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Can Timelogging help Partner Retention? We Think So

Posted on Thu, February 23, 2017 in Web Design, Web Development, Digital Marketing, Business Operations, Analytics & Reporting by Mike Grill

Accelo is a powerful tool for time entry. As consultants, GRAYBOX requires an agile bit of software that evolves as we do. Accelo helps us by offering partners transparency into every minute of time that we record. This transparency helps us keep our partner retention rates super high.

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Technology Trends for 2017

Posted on Tue, November 29, 2016 in Greatest Hits, Digital Marketing, Business Operations by Paul Weinert

The technology around us is transforming lives, disrupting businesses and changing just about everything. This is the march of never-ending progress and it will continue to steam on, but I wanted to take a moment to look into the upcoming trends for how technology is going to continue to change and evolve in 2017.

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Why Ecommerce Merchants Need to Be on Third-Party Marketplaces

Posted on Tue, November 08, 2016 in Business Operations, eCommerce by Paul Weinert

Many businesses are missing out on the biggest opportunity on the internet to reach their consumers directly. This opportunity is third-party marketplaces. They are currently doing to online retailers, what WalMart did to local mom and pop stores in the 80’s and 90’s.

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Internet Voting Security

Posted on Mon, October 31, 2016 in Web Design, Web Development, Business Operations, User Experience by Mike Joyce

TIME TO EVOLVE: Technology is a tool that we can utilize to improve processes across all industries. It’s being realized in a variety of ways in a variety of arenas – travel, communications, healthcare, and more. Considering this, there’s no reason for us to be stuck in the dark ages when it comes to one of our country’s most foundational areas of interest – voters indicating their preferences through the democratic process.

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Walmart Helps Small Businesses by Buying Jet.com

Posted on Tue, October 25, 2016 in Digital Marketing, Business Operations by Corey Thomas

An ironic twist: how Walmart helped small businesses when buying Jet.com On August 8th, 2016, Walmart Stores Inc. made a bold decision to purchase Jet.com for North of $3 billion. The exact deal, with about $3 billion in cash and $300 million in Walmart shares, could become the day when a legitimate competitor to Amazon.com was born.

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A Digital-First World

Posted on Thu, October 13, 2016 in Greatest Hits, Business Operations by Paul Weinert

The world is evolving around digital technologies and businesses must adapt to these changes in order to stay competitive. We are currently in a sea of change wherein interconnected, digital technologies are replacing and obsoleting the old ways of doing business.

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The Important Role of User Personas in UX

Posted on Thu, September 29, 2016 in Business Operations, User Experience, Digital Design by Alicia Nagel

Websites and apps are a form of communication between an individual, organization, or business and a user. Because this communication is largely one-sided as creators we have a responsibility to anticipate what the user might say if they were able to engage in a conversation with the website or app..

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Are CTOs a Thing of the Past?

Posted on Tue, September 20, 2016 in Business Operations by Mike Joyce

As tech saturates the business landscape, the role of the CTO is evolving. Many companies are taking the responsibilities associated with the title and dispersing them over teams instead of localizing them onto one person. This team can be internal or external, and might consist of folks such as senior developers, digital strategists, or engineers.

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Salesforce Record Setup & Field Creation

Posted on Tue, September 13, 2016 in Business Operations, eCommerce by Corey Thomas

Customer relationship management is at the core of every business. While some internal systems requirements are generic and cheap templates can be sufficient, CRM is not one of these. As we work with clients to empower them to grow their businesses, we regularly navigate this important distinction with our clients – when a generic solution is sufficient and when a tool needs to be flexible and customizable.

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